Question 1

Do you charge any fees?

Accepted Answer

No. We make a direct offer. There are no seller fees and no consignment commissions.

Question 2

Do you buy single bottles, or only full collections?

Accepted Answer

Both. Single bottles are fine. Collections are fine. If you have a larger cellar, we can review it as a single submission.

Question 3

How do I get an offer?

Accepted Answer

Use the form on our Get an Offer page, or text photos and a bottle list to 213-770-9463 (213-770-WINE).

Question 4

What should I send to get the fastest quote?

Accepted Answer

A bottle list and clear photos. Photos that help most: front label, back label, capsule or seal, fill level, any box, and any flaws.

Question 5

How long does it take to receive an offer?

Accepted Answer

Typically within 1 business day. Larger collections can take longer depending on the number of items and the quality of the information provided.

Question 6

How is pricing determined?

Accepted Answer

We base offers on current market demand, recent transaction ranges, bottle condition, completeness (box, papers), provenance when available, and how quickly an item can be resold.

Question 7

What condition issues matter most?

Accepted Answer

For spirits: seal integrity, fill level, label condition, and any signs of tampering or leakage. For wine: fill level, label condition, capsule condition, storage history when known, and visible seepage or heat damage.

Question 8

Do you buy opened bottles?

Accepted Answer

Generally no. If you have an unusual exception, send details and photos and we will tell you quickly.

Question 9

Will you still consider bottles with worn labels or damaged boxes?

Accepted Answer

Sometimes. Cosmetic issues usually reduce value but do not automatically disqualify a bottle. Leakage, compromised seals, or severe damage usually does.

Question 10

How do shipping and drop-off work?

Accepted Answer

We will explain your options after we review your submission. Where permitted, we can arrange shipping steps and provide clear packing guidance. If you are local, drop-off may be possible by appointment.

Question 11

How do I get paid?

Accepted Answer

Payment methods depend on the transaction and location. We will confirm the method before you ship. Payment is issued after inspection and acceptance of the items received.

Question 12

What if I am not sure my bottle is authentic?

Accepted Answer

Send photos anyway. We look for red flags and will tell you if something does not check out. Authenticity and condition are verified during inspection.

Question 13

Do you keep my information private?

Accepted Answer

Yes. We use your information to evaluate your offer request and coordinate next steps. We do not publish seller details.

Question 14

What do you typically not buy?

Accepted Answer

Low-value items, heavily damaged or leaking bottles, opened bottles, and items we cannot legally purchase in your location.

Frequently Asked Questions

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